1. Overview

Excelerate Digital Marketing provides GoHighLevel Sub Accounts to its students.

All services are powered by GoHighLevel and operate under its terms and policies. By subscribing, you agree to follow both Excelerate Digital Marketing policies and GoHighLevel’s terms of service and acceptable use policies.

2. Eligibility

Sub Accounts are only available to active students of Excelerate Digital Marketing.

We reserve the right to approve, deny, or revoke access at any time.

3. Subscription Plans

We offer three subscription tiers:

* Practice Account – ₱197/month

* Monthly Plan – ₱498/month

* Yearly Plan – ₱2,400/year

Practice Accounts have limited features. Monthly and Yearly plans include full access.

4. Billing and Payments

All subscriptions are auto-renewing

Your selected payment method will be charged automatically at the end of each billing cycle

You are responsible for maintaining:

* A valid payment method

* Sufficient balance for billing

Failure to process payment may result in account suspension.

5. Wallet and Credit System

All accounts follow a rebilling (usage-based) system.

Each account must maintain a minimum balance of $10 in wallet credits

Credits are used for:

* SMS

* Emails

* Automation usage

Important:

If your balance becomes negative, your account will be temporarily disabled

* Access will only be restored once the balance is settled

* Continued negative balance may lead to permanent account deactivation

6. Refund Policy

All subscription payments are non-refundable

All wallet credits are non-refundable

Partial usage or unused time is not eligible for refund

7. Cancellation Policy

* You may cancel your subscription at any time via your billing settings

* Cancellation will stop future billing

However:

* No refunds will be issued for the current billing cycle

* Access will remain active until the end of the paid period

8. Feature Access

Practice Account (Limited Access)

Active Features

* CRM

* Form Builder

* Workflows

* Opportunities

* Survey Builder

* Funnels

* Calendar

* Trigger Links

* Websites

* Blogs

Inactive Features

* 2 Way Text & Email Conversation

* Reputation Management

* Missed Call Text Back

* Social Planner

* SMS & Email Templates

* Triggers

* Affiliate Manager

* Certificates

* QR Codes

* GMB Messaging

* Facebook Messenger

* Text To Pay

* Invoice

* Memberships

* Campaigns

* Documents & Contracts

* Gokollab

* Web Chat

* GMB Call Tracking

* Launchpad

* Email Marketing

* All Reporting

* Communities

* Quizzes

Monthly and Yearly Plans

* Full access to all features available within GoHighLevel

9. Account Suspension and Termination

Your account may be suspended or terminated under the following conditions:

* Negative wallet balance

* Failed or missed subscription payment

* Violation of platform rules or policies

* Abuse or misuse of the system

Excelerate Digital Marketing is not responsible for:

* Data loss

* Interrupted campaigns

* Downtime caused by suspension

10. Compliance with GoHighLevel

By using the Sub Account, you agree to comply with all policies set by GoHighLevel.

Excelerate Digital Marketing is not liable for:

* Platform outages

* System bugs

* API failures

* Third-party service interruptions

11. Liability Disclaimer

The platform is provided on an “as-is” basis.

Excelerate Digital Marketing is not responsible for:

* Campaign performance

* Lead generation results

* Revenue outcomes

* Failed automations or setups

12. Data and Usage

* Users retain ownership of their data

* Access to data is dependent on an active subscription

* Inactive or terminated accounts may lose access to stored data

13. Policy Updates

Excelerate Digital Marketing reserves the right to update:

* Pricing

* Features

* Terms and policies

Continued use of the service means acceptance of any updates.

14. Acceptance of Terms

By subscribing to any Excelerate Digital Marketing Sub Account plan, you confirm that you have read, understood, and agreed to this policy.